
An investment that
pays off
Our license models for manage.ID
Perpetual
License
- On-Premise solution with perpetual license
- One-time purchase by customer
- Devices-based license
Yearly SMA fee (mandatory) includes
- Software updates
- Software upgrades
- License activation
- Priority e-mail support
- Phone support with agreed severity levels
- Discounted training & re-installation/migration
Optional SMA expansion: For customers who require additional support, we offer an optional SMA expansion that includes 24/7x365 support via a dedicated phone number.
Annual Subscription
License
- On-Premise solution with an annual subscription fee
- Devices-based license
- The license is “getting used” by the customer
SMA (part of the subscription fee) includes:
- Software updates
- Software upgrades
- License activation
- Priority e-mail support
- Phone support with agreed severity levels
- Discounted training & re-installation/migration
Optional SMA expansion: For customers who require additional support, we offer an optional SMA expansion that includes 24/7x365 support via a dedicated phone number
Free monitor.ID access for PID hardware owners
Customers who own hardware from one or more PID (Product Identification) companies can now enjoy free access to monitor.ID for monitoring purposes. However, it is important to note that the software is not compatible with hardware from other manufacturers.

